Wellness Centre Rules

Wellness Center Rules

Rules for using the "In Forma" wellness center services

1. General Provisions

  1. Members may use the wellness center services only after purchasing a personalized sports club membership.
  2. To register with the wellness center (to purchase a single visit or a membership), the client must provide an official identification document with a photo and state their personal phone number.
  3. A client who has forgotten or for other reasons has not presented their membership card will only be admitted to the wellness center upon presentation of an identity document (membership is personalized, therefore no other persons are strictly admitted without the client's knowledge).
  4. Membership validity can only be suspended in cases of illness, upon presentation of supporting documents.
  5. Before visiting the wellness center, it is recommended to check your health condition and consult your doctor to ensure that your health allows you to use the wellness center services. The wellness center is not responsible for the visitor's health, nor is it liable for and does not compensate the visitor for property and non-property damage to their health and life, except in cases where the damage occurred due to the fault of the wellness center.
  6. Visitors leave personal belongings in lockable lockers in the changing rooms. More valuable items can be left in safes at the reception. The wellness center is not responsible for the disappearance, loss, or damage of visitors' personal belongings. Please do not leave personal belongings unattended. Left items are stored for 30 days.
  7. Visitors must safeguard locker keys and wellness center membership cards. A one-time fee for a lost/damaged locker key/lock is €5; for a lost/damaged membership card – €5. If payment for lost/damaged items is not made, the visitor's membership becomes invalid and no refunds will be issued for remaining visits.

2. Duration and prices of a visit to the wellness center

  1. The wellness center is open daily from 7 AM to 10 PM (including holidays).
  2. The wellness center's price list is available on the website price list, and can also be found at the Hotel Romantic reception.
  3. Prices may vary depending on the season, holidays, and other marketing promotions.

3. General rules of conduct for members and liability for non-compliance

  1. In the wellness center and its territory, members must:
    1. Responsibly and carefully use the services, property, and inventory provided by the wellness center, taking all possible measures to avoid harming themselves, the wellness center's property, their own health, and the health of other sports club members and employees when using sports equipment.
    2. Be sober and not under the influence of psychoactive substances (drugs, medications, other intoxicating or toxic substances). The wellness center has the right to refuse entry to members who do not comply with this requirement. If there are suspicions regarding members' intoxication or impaired state, wellness center staff have the right to ask such members to leave the center.
    3. Immediately inform reception staff about any deterioration of their own or other members' health or injury sustained in the wellness center.
    4. Appropriate sportswear and closed athletic footwear that firmly supports the foot are mandatory in the gym.
    5. Before performing exercises on equipment, it is mandatory to lay down a towel.
    6. After completing exercises, equipment must be left tidy and suitable for use by other clients; equipment accessories, other gym equipment, and weights must be placed in their designated areas.
    7. Before using the wellness center's equipment and inventory, it is necessary to familiarize oneself with the rules of use for this equipment and inventory posted in the wellness center premises or indicated on the inventory or equipment. In case of any ambiguities, do not use this equipment and inventory, but contact the responsible staff for the necessary information.
    8. Do not use temporarily faulty equipment and inventory; inform responsible wellness center staff about faulty equipment and inventory, and contact them if you have any doubts about the suitability of the condition of the equipment or other inventory.
    9. Bring soft drinks and water only in unbreakable containers. It is strictly forbidden to bring in and consume food products and alcoholic beverages.
    10. Do not disturb other members from using the wellness center services. Members who observe inappropriate behavior by other members that hinders others from using the services or may pose a threat to the safety or health of other members must report it to the responsible staff.

4. Prohibited in the wellness center

  1. Bringing soft drinks in glass containers.
  2. Consuming alcoholic beverages in changing rooms and other undesignated areas.
  3. Using hair dryers for drying clothing items (slippers) instead of hair.
  4. Performing skin peeling, hair removal, hair dyeing, and other personal aesthetic hygiene procedures in changing rooms.

5. Safety rules and prohibitions in the water zone and sauna

  1. Before visiting the pool area, the client must shower. Clients are also recommended to shower after using the toilet, before entering and after using the sauna.
  2. In the pool area, clients must wear only designated swimwear and non-slip sandals.
  3. Entering and exiting the pool is only permitted using the special ladders provided for this purpose.
  4. In saunas with wooden benches, each client must lay down a towel.
  5. Clients under 5 years of age must wear special waterproof diapers suitable for the water area and can only be supervised by parents (guardians).
  6. In the water zone and sauna, it is forbidden to:
    1. Be intoxicated.
    2. Visit if suffering from infectious, viral, or other contagious diseases, as well as persons with open wounds and/or other health problems that pose a danger to the person's own or other clients' health and/or life.
    3. Wear footwear and clothing that was used for sports in other areas.
    4. Jump into the pool, push, run, or obstruct other clients from using the water zone and sauna services.
    5. Bring soft drinks in glass containers, as well as food products or alcoholic beverages.
    6. Pour any liquid onto the sauna heating elements.
    7. Touch the sauna heating elements, behave carelessly, or adjust the sauna temperature independently.

Note on violations: For clients who violate these Rules, as well as in cases where a client's behavior poses a threat to other wellness club clients or when a client visits the club while intoxicated and disregards the instructions of responsible staff, the client's membership (card validity) will be terminated, and the offending client will no longer be admitted to the club. In such a case, the client will not be refunded the portion of the membership fee proportional to the period remaining until the membership expires (clients who offend for the first time will not be penalized). In exceptional cases, the company reserves the right to call security or the police.